Salesforce Einstein AI Review 2026: Powerful CRM AI or Too Expensive for Most Teams?
The headline numbers for Salesforce AI in 2026 look impressive: Agentforce autonomous agents deployed across 150,000-plus customer organizations, $2 per conversation pricing for customer-facing AI, unmetered AI included in the $550 per user per month Agentforce 1 Edition. What the headline numbers do not say: Agentforce adoption sits at just 5.3 percent of Salesforce customers….
